Hi everyone — I’m looking to learn more about patient experiences with virtual doctor visits/telemedicine- Both chat based and video/phone based. I’d really appreciate your honest feedback:

• What was the MOST frustrating part? • What almost made you not use it again? • What was annoying? • What felt impersonal or annoying? • What did you wish worked better? Feel free to name the service you used and the visit type. However, you do not have to if you do not feel comfortable :)